Leadership Development
Empower Your Leaders, Elevate Your Enterprise.
Our leadership development programs are built on a robust Leadership Competency Framework, integrating assessment, interactive training, and practical tools to embed desired behaviors and drive measurable results within your organization.
At The Sergay Group, we don't just train leaders; we partner with you to cultivate transformative executives who drive measurable, impactful change. Our meticulously designed approach moves beyond theory, embedding powerful behaviors and strategic thinking directly into your organization's core.
What sets us apart is our commitment to a holistic, results-driven process, tailored to your unique organizational challenges.
Our Approach: Igniting Leadership for Tangible Impact
Foundation in a Proven Competency Framework
Every program is meticulously built upon our proprietary Leadership Competency Framework—a dynamic blueprint refined over years. This framework pinpoints and cultivates the precise skills executives need to navigate complexity, inspire teams, and deliver consistent results, ensuring targeted training directly contributes to your strategic goals.
Beyond the Classroom: Experiential & Applied Learning
We know true growth happens through doing. Our sessions are highly interactive and experiential, immersing your leaders in real-world scenarios, dynamic simulations, and collaborative problem-solving. This isn't about lectures; it's about hands-on practice, immediate feedback, and the development of actionable tools they can apply the moment they step back into their roles.
Our ultimate aim is to cultivate a culture where desired leadership behaviors are consistently practiced and reinforced. We embed sustainable behavioral change, ensuring learned skills translate into tangible improvements in team performance, employee engagement, and your organization's bottom line. We provide the frameworks and follow-up to ensure lasting impact.
From Insights to Impact: Embedding Lasting Change
What You’ll Get
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Comprehensive and customized solutions tailored to your needs, using evidence-based contemporary research and real-world best practices, with integrated and ongoing assessment throughout
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Practical skills for immediate application with action-oriented tools and techniques, learner-owned action plans, and embedded desired behaviors to cultivate a culture where critical leadership is consistently applied and reinforced.
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Measurable results and sustainable growth with data-driven reporting, enhanced leadership accountability, empowered front-line leaders, and a multiplier effect of leadership development throughout your organization
Our Programs & Modules:
Designed for Leaders at Every Stage
First Line Leadership Development Program
This comprehensive program equips new and experienced Front-Line Leaders with the essential skills and tools they need most in their day-to-day leadership role, enabling them to realize their potential, take accountability, and positively impact your organization’s results.
Program Structure: This blended learning approach consists of 19 x 2.5-hour modules, designed for maximum flexibility and retention. Participants engage in ongoing self-assessments to track their growth.
Experience the Impact: See how our First Line Leadership Program transforms leaders in action.
Program Modules: Shaping Effective Leaders
Our modules are strategically grouped to progressively build capabilities, ensuring a holistic understanding of effective leadership.
Take On Your Role: Clarify responsibilities and embrace the leadership mindset.
Live Our Culture: Embed organizational values and foster a positive work environment.
Build Relationships: Develop strong, collaborative connections with team members and peers.
Connect with Your Manager: Optimize communication and alignment with direct supervisors.
Foundational Leadership & Culture
Communication & Influence
Interact Effectively: Master interpersonal communication in various scenarios.
Communicate for Results: Craft clear, compelling messages that drive action and understanding.
Set Expectations: Clearly define roles, goals, and performance standards.
Provide Feedback: Deliver constructive feedback that motivates and develops employees.
Having Difficult Conversations: Navigate sensitive topics with confidence and empathy.
Executive Presence: Command attention, inspire confidence, and influence outcomes.
Train Your People: Equip leaders with skills to effectively teach and onboard team members.
Coach to Develop: Cultivate a coaching mindset to empower and grow individual potential.
Build Your Team: Strategies for fostering cohesion, collaboration, and high-performing teams.
Facilitate Meetings & Huddles: Lead productive and engaging team discussions.
Manage Conflict: Resolve disagreements constructively and foster positive team dynamics.
Developing People & Teams
Engage Employees: Techniques for boosting motivation, commitment, and morale.
Inclusive Leadership: Foster environments where all voices are heard and valued.
Mentorship: Understand the power of mentorship and how to effectively guide others.
Accountability: Foster a culture of ownership and responsibility.
Apply Process Improvement Tools: Use methodologies to streamline workflows and enhance efficiency.
Behavioral-Based Interviewing: Master techniques to interview for sound selection decisions.
Delegating: Effectively assign tasks to empower team members and manage workload.
Implementing Change: Guide teams through transitions smoothly and effectively with robust planning and implementation
Leading Through Change: Develop resilience and strategic direction during organizational shifts.
Leading with Emotional Intelligence: Enhance self-awareness and empathy for stronger leadership.
Managing Meetings: Ensure efficient, productive, and focused discussions with outcomes.
Managing Remote & Hybrid Teams: Best practices for leading distributed workforces.
Strategic Impact & Operational Excellence
Prioritize Daily: Master time management and focus on high-impact activities.
Process Mapping: Visualize and optimize workflows for clarity and efficiency.
Project Management 101: Learn the fundamentals of project initiation, planning, execution, and closing so as to manage projects confidently.
Strategic Thinking: Cultivate a long-term perspective and align daily actions with broader goals.
Understand Labor Relations: Navigate workplace regulations and employee relations effectively.
1:1 Work Plan Conversations: Structure discussions to align individual tasks with team and organizational objectives
1:1 Development Plan Conversations: Guide employees in identifying growth areas and creating personalized development pathways.
1:1 Check-In Conversations: Conduct regular, informal check-ins to monitor progress, offer support, and proactively address challenges.
1:1 Review Conversations: Lead impactful performance reviews that celebrate successes, address gaps, and set future direction.
Feedback Skills: Hone the ability to deliver specific, actionable, and constructive feedback.
These specialized modules cover critical conversations and processes essential for ongoing employee development and performance optimization. Templates and job aids are provided.
Performance Management Modules
Our greatest testament is the success of the executives and organizations we serve. We proudly partner with companies committed to empowering their teams and achieving exceptional outcomes.
Client Success: Partnerships that Drive Results
Flowers Foods
“The Sergay Group's leadership program transformed our first-line managers into truly impactful leaders. We've seen a measurable increase in team engagement and productivity, as well as a better connection between different levels of leadership at our different bakery sites.”
✺ Frequently asked questions ✺
Have questions about our leadership development services? Find answers to common inquiries below. If your question isn't listed, please contact us.
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Program duration varies by depth and scope. For example, our First-Line Leadership Development Program features 19 x 2.5-hour modules, typically delivered over several weeks or months. Custom programs can be tailored to your specific timeline. Other training courses range from 2 hours to 4 hours to a day in duration.
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We offer flexible blended learning approaches, including in-person workshops, live virtual sessions, and self-paced online components. We determine the optimal format based on your team's needs and geographical distribution.
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Assessment is integrated throughout our programs, including pre-program diagnostics, ongoing self-assessments, peer feedback exercises, and practical application assignments. This provides continuous insight into progress and skill mastery.
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Yes, customization is a cornerstone of our approach. We tailor module content, case studies, and program duration to align perfectly with your company's culture, industry, and strategic objectives.
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We believe in sustained impact. Post-program support includes leadership guides to coach direct report leaders, follow-up coaching sessions, and frameworks for internal reinforcement, ensuring the continued application of learned skills.
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To ensure personalized attention and optimal interaction, we recommend smaller cohort sizes. Ideal group sizes are discussed during consultation, based on your program's goals and format.
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To get started, schedule a no-obligation discovery call with our team. We'll discuss your specific leadership development needs, answer questions, and outline a tailored solution.
Invest in your executives, empower your organization's future. Let's discuss how our transformative leadership development programs can drive measurable growth.